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Support Article

Exceptions while performing Re-Indexing



User is performing reindexing on work classes and facing exceptions in the logs while reindexing.

There are some invalid Class - Database table mapping which throws errors while Re indexing. The errors are due to improper configuration done in the environment.

Error Messages

Database exception occurred performing rule scan. Database-General trying to retrieve property ItemID from a fully exposed table that does not contain it

Database exception occured performing rule scan. Database-NonexistentTable

Steps to Reproduce

Not Applicable



  • Since the issue was because of the incorrect mapping & creation of the classes, user is suggested to add an external mapping for the missing properties in the "External Mapping" tab of class definition as the class is mapped to an external table.
  • User wanted to exclude the effected classes from getting re-indexed. User is suggested to use the check box "Exclude this class from search" from Advanced tab of class definition. This would not index/ search for the instances of that particular class.

Published May 9, 2017 - Updated October 8, 2020

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