Support Article
Exceptions while performing Re-Indexing
SA-36905
Summary
User is performing reindexing on work classes and facing exceptions in the logs while reindexing.
There are some invalid Class - Database table mapping which throws errors while Re indexing. The errors are due to improper configuration done in the environment.
Error Messages
Database exception occurred performing rule scan. Database-General trying to retrieve property ItemID from a fully exposed table that does not contain it
Database exception occured performing rule scan. Database-NonexistentTable
Steps to Reproduce
Not Applicable
ROOT CAUSE &
Resolution
- Since the issue was because of the incorrect mapping & creation of the classes, user is suggested to add an external mapping for the missing properties in the "External Mapping" tab of class definition as the class is mapped to an external table.
- User wanted to exclude the effected classes from getting re-indexed. User is suggested to use the check box "Exclude this class from search" from Advanced tab of class definition. This would not index/ search for the instances of that particular class.
Published May 9, 2017 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.