Support Article
Exclude customers targeted from one campaign in other campaigns
SA-38100
Summary
Requirement is to exclude customers targeted in campaign B, who were previously targeted in campaign A.
Resolution
- In the segment criteria of campaign B, include the "And Not In" condition to the existing criteria.
- Drag and drop the segment used in campaign A.
- Select "outbound > By" option from the resource tree.
For example: PERS.GENDER = 'F' And PERS.VERYLONGPERSON_TEST_PERSON_URN <=70 And Not In Outbound-Campaign [72] Treatment [1](1) Segment [48](2) 'samp3' by PERS.VERYLONGPERSON_TEST_PERSON_URN - Execute the updated segment and use it in campaign B.
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Published June 19, 2017 - Updated December 2, 2021
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