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Support Article

Expand and Collapse icon behavior incorrect



The Expand and Collapse icon displays on the Rich Text Editor (RTE) when it is used in the read-only mode.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a correspondence rule and include a section with a row repeating grid or a text area component
  2. Use the Property-Set-Corr method in an activity and set the correspondence to a property
  3. Add the property to another section
  4. Use the RTE (set to read-only) control. The section loads and the embedded section in the correspondence displays an extra tag. The Expand and Collapse icon displays on the section for the property reference value

Root Cause

The property reference is considered as the TextArea container with the Expand and Collapse icon.


Perform the following local-change:
Use the AsHTML format for the property that is used in the correspondence rule.


Published August 15, 2019 - Updated October 8, 2020

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