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Support Article

Expand pane locks the work object row item in repeating grid



When a repeating grid displaying the parent case is expanded to display the child case in read-only mode,
the application acquires a lock on the parent case.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Log in to the application
  2. Configure an expand pane repeating grid to display the work objects data
  3. Run the flow

Root Cause

A software use or operation error. 


Perform the following local-change: 

If acquireObject of Assign- class is used:

  1. Comment the step where acquireWorkObject is called
  2. Add a new step to the Obj-Open-By-Handle method with the step page as- newAssignPage
  3. Pass the instance handle value as (Primary.pzInsKey != "") ? Primary.pzInsKey : Primary.pxInsHandle
  4. Add a new step to the Obj-Open-By-Handle method with the step page as pyWorkPage and pass the instance handle value as newAssignPage.pxRefObjectKey


Published August 19, 2019 - Updated December 2, 2021

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