Support Article
Expand pane locks the work object row item in repeating grid
SA-81593
Summary
When a repeating grid displaying the parent case is expanded to display the child case in read-only mode,
the application acquires a lock on the parent case.
Error Messages
Not Applicable.
Steps to Reproduce
- Log in to the application
- Configure an expand pane repeating grid to display the work objects data
- Run the flow
Root Cause
A software use or operation error.
Resolution
Perform the following local-change:If acquireObject of Assign- class is used:
- Comment the step where acquireWorkObject is called
- Add a new step to the Obj-Open-By-Handle method with the step page as- newAssignPage
- Pass the instance handle value as (Primary.pzInsKey != "") ? Primary.pzInsKey : Primary.pxInsHandle
- Add a new step to the Obj-Open-By-Handle method with the step page as pyWorkPage and pass the instance handle value as newAssignPage.pxRefObjectKey
Published August 19, 2019 - Updated December 2, 2021
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