Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Expected work parties are not displayed in Manage Participants



Unable to add an Author work party to a case after adding a LeadAuthor work party to the case.

Error Messages

Not Applicable

Steps to Reproduce

  1. Add two work parties to a case type, Author and LeadAuthor.
  2. Configure Author as repeatable.
  3. Add LeadAuthor to the case first using the out-of-the-box Manage Participants gadget. The gadget uses the pyUpdateWorkParties flow action.
  4. Add an Author. The party is not available in the drop down.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-40496.

Published March 17, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us