Experiencing PEGA0017 alerts
SummaryThe user is using Pega 7.1.7 and has reported that they are seeing many PEGA0017 alerts which doesn’t seem to stop with a very high threshold value. They have set the prconfig entry "collections/mru/PropertyReference/instancecountlimit" to a value of 100000.
Error MessagesNot Applicable
Steps to ReproduceNot Applicable
Root CauseA defect in Pegasystems’ code or rules is identified as root cause of the issue.
The following local changes helped to resolve the problem:
- Set the below two entries in prconfig.xml file:
<env name="collections/mru/PropertyReference/instancecountlimit" value="200000" />
<env name="collections/mru/PruneToSoftPolicy" value="false" />
Published March 6, 2017 - Updated March 7, 2017