Support Article
Export to Excel does not work on using pzRDWrapper activity
SA-51581
Summary
Export to Excel functionality does not work when using the pzRDWrapper activity.
Error Messages
Not Applicable.
Steps to Reproduce
- Configure a Copy action OnClick a button
- Click the button. The data is copied to an Excel sheet with a pop up option. However, this does not work on secong click
- Click the Export to Excel button
- Click the CR ID
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Perform the following local-change:
- Run the 'Open in URL' action in a new window instead of section refresh
- Create a section with Export button in the Rule-Obj-Report-Definition
- Add the section in main section from Rule-Obj-Report-Definition using the pgRepPgSubSectionSearchCRResultsBBB.pyReportDefinition Clipboard page
Published March 17, 2018 - Updated October 8, 2020
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