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Support Article

Export to excel of Drill down list view not working



Export to excel functionality is not working for list view reports. In summary view the button to export the data takes long time but works after sometime; in list view this button stops responding.

Error Messages


Steps to Reproduce

1. Run any summary view and drill down to the list view
2. Click any record to see it in list view.
3. Click export to excel button.

Root Cause

Maximum elapsed time was not set to optimum . The issue is coming for that


Increasing the maximum elapsed time will resolve the issue.

Published January 31, 2016 - Updated October 8, 2020

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