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Support Article

export to excel feature not working as expected

SA-15714

Summary


Export to Excel is not working (i.e. the excel file is not downloading). 
User has configured a link with an action to call activity(ReportsExcelExport) but the file is not downloading. 


Error Messages



NA


Steps to Reproduce



Create a link with run activity action to call ReportsExcelExport activity in asection.


Root Cause



A defect in Pegasystems’ code or rules written after 6.3 SP1.

Resolution



Perform the following local-change: 
Instead of calling the activity on link, call Run script.
 
  1. Include the below javascript function in the harness.
function customExportToExcel(viewClass,viewPurpose)
  •  
                var form = document.createElement('form');
                form.id = "formExportViewToExcel";
                form.method = "POST";
                form.target = "_target";
                document.body.appendChild(form);
                var frm = document.forms["formExportViewToExcel"];
                if(pega.env.ua.webkit && !window.chrome){
                                if(document.getElementById("loadFusionExportJS")==null)frm.target="";
     }
                               
                var strActionSF = SafeURL_createFromURL(pega.u.d.url);
    strActionSF.put("pyActivity", "ReportsExcelExport");
    strActionSF.put("pxObjClass", "Rule-Obj-Activity");
    strActionSF.put("pyClassName", "Data-Portal");
    strActionSF.put("ViewClass", viewClass);
    strActionSF.put("ViewPurpose", viewPurpose);
    strActionSF.put("exportmode", "excel" );
                frm.action = strActionSF.toURL();
                frm.submit();
                document.body.removeChild(form);
  •  
 
 
 
  1. Configure Run Script action on the link to call the above function and pass the revlevant parameters.
 

 

Published January 31, 2016 - Updated October 8, 2020

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