Support Article

Export to excel function not working properly

SA-27954

Summary



An error stating that the file extension and file type does not match when an exported Excel is saved and opened in Internet Explorer. If the file is opened before saving, the Excel application opens, but the file is not opened.

Error Messages



Not Applicable

Steps to Reproduce

  1. Create list view with Excel button check box selected.
  2. Click Export to Excel.
  3. After the file save dialog appears, click the button.

Root Cause



A third-party product issue.

Resolution



Refer to the following article:
https://pdn.pega.com/support-articles/export-excel-functionality-not-working-properly

Published September 14, 2016 - Updated October 5, 2016

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