Support Article
Export Excel in IPAD-Safari browser is not working
SA-37335
Summary
On click of export to excel in IPAD, Safari browser screen is showing blank screen.
User has to re-login after this click to come back to original screen.
There are no script errors.
Error Messages
Not Applicable
Steps to Reproduce
Click on Export to Excel in IPAD safari browser.
Root Cause
A defect in Pegasystems’ code or rules.
The current implementation of Export to Excel does not and cannot support mobile devices.
Resolution
An enhancement request, FDBK-19352, has been created for consideration by Pega Product Management.
Tags:
Published May 2, 2017 - Updated May 16, 2017
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