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Support Article

Export to Excel not showing results after download

SA-34620

Summary



There is no data in the excel sheet which is obtained by performing the export to excel functionality on the report, where as report viewer shows data.


Error Messages



"No matching data was found" message in the excel sheet.


Steps to Reproduce



1.Create a report definition with one column having function as source .
2.Check "Do not Display Group header".
3.Run a report.
4.Select 'Export to excel'.


Root Cause



A defect in Pegasystems’ code or rules.

This issue is seen with "export to excel" if "Do not Display Group header" is checked, as pzCreateExportData activity is not having pxsummaryresults page to hold Summary results.

Resolution

Apply HFix-24652.


Published March 16, 2017 - Updated October 8, 2020

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