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Support Article

Export to Excel not visible in Summary Report

SA-40831

Summary



The Export to Excel button does not display in a Summary Report.



Error Messages



Not Applicable



Steps to Reproduce

  1. Click Show View in the Summary Report
  2. Click Customize View button
  3. Set the conditions and proceed to the Chart tab and uncheck the option, Use a chart for the view?
  4. Click Next
  5. Click Finish
  6. Run the summary report and click on any row on any number of records



Root Cause



A software use or operation error. Header generation with the Export to Excel button is absent.



Resolution



The Action buttons are not displayed in the Preview mode.

Published August 22, 2017 - Updated October 8, 2020

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