Support Article

Export to Excel not working after upgrading CMD63 to CMD663

SA-26001

Summary



 Export to Excel not working after an upgrade from CMD 6.3. to CMD 6.6.3 .

Error Messages



Not Applicable 

Steps to Reproduce



Create a data analysis, run it and then try to export results to Excel.

Root Cause



Existing CMD (CMD 6.6.3) client is not supported Office2013 version. So Data Analysis and Campaign Analysis reports exporting feature in to Excel Sheet are not working.

Resolution



Issue resolved after using CMD client Patch BL3225.7 (HFIX-919 ) with code fix to export reports using Office2013.
 

Published July 25, 2016 - Updated August 19, 2016

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