Support Article
Export to PDF and Export to Excel buttons stop working
SA-39911
Summary
The Export to PDF and the Export to Excel buttons do not work the second time.
Error Messages
Not Applicable
Steps to Reproduce
- Configure a button to call an activity that exports a section to PDF
- Configure another button to call an activity that exports a section to Excel
- During runtime, click each of these buttons a second time
Root Cause
An issue in the custom application code or rules. The button freezes after calling the activity once.
Resolution
Perform the below local-change:
1. Add the JavaScript function below to the UserWorkForm.
<script>
function downloadFile(activityName, className, applicationName, fileName, fileType){
var suURL = SafeURL_createFromURL(pega.u.d.url);
suURL.put("pyActivity", activityName);
suURL.put("pyClassName", className);
suURL.put('ApplicationName', applicationName);
suURL.put('FileName', fileName);
suURL.put('FileType', fileType);
var formEle = document.createElement('form');
formEle.id = "download_file";
formEle.method = "POST";
formEle.action = suURL.toURL();
if(pega.env.ua.webkit)
formEle.target = "";
document.body.appendChild(formEle);
formEle.submit();
document.body.removeChild(formEle);
}
</script>
2. Configure the run script on download link or button and call this function
Published August 2, 2017 - Updated October 8, 2020
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