Support Article

Exported file name is appended with "%3A" instead of Underscore



When user does export to excel for any report, exported file name is displayed as %3A instead of Underscore (_).
This issue is happening in only Chrome and MozillaFirefox browsers. In Internet explorer 11.0 it is working fine

Error Messages

Not Applicable

Steps to Reproduce

1. Create a report definition with a colon in the name (Report:1).
2. Run the report and export it to Excel.
3. In Internet Explorer, the exported file name is Report_1, but in Chrome and Firefox browsers, the exported file name is Report%3A1.

Root Cause

A defect in Pegasystems’ code or rules.

There is no conversion logic as to convert ' : 'and few of the other special characters [, ?, *, <, >, |, : ] to _ as these are reserved special characters.


Apply HFix-33657.

Published April 14, 2017 - Updated May 4, 2017

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