Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Exported file name is appended with "%3A" instead of Underscore



When user does export to excel for any report, exported file name is displayed as %3A instead of Underscore (_).
This issue is happening in only Chrome and Mozilla Firefox browsers. In Internet explorer 11.0 it is working fine

Error Messages

Not Applicable

Steps to Reproduce

1. Create a report definition with a colon in the name (Report:1).
2. Run the report and export it to Excel.
3. In Internet Explorer, the exported file name is Report_1, but in Chrome and Firefox browsers, the exported file name is Report%3A1.

Root Cause

A defect in Pegasystems’ code or rules.

There is no conversion logic as to convert ' : 'and few of the other special characters [, ?, *, <, >, |, : ] to _ as these are reserved special characters.


Apply HFix-33657.

Published May 4, 2017 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us