Support Article

Exposing (Optimizing) the property makes system unresponsive

SA-36534

Summary



When exposing (optimizing) any scalar property, the environment goes unresponsive.

Error Messages



Not Applicable


Steps to Reproduce



1) Login to designer studio.
2) Try to optimize the property.
3) Observe that system no longer responds to user actions.


Root Cause



An issue in the custom application code or rules. For Tomcat8, in context.xml : parameters are set as below

maxActive="100"
maxWait="10000"



Resolution



Perform the following local-change:

https://pdn.pega.com/support-articles/pega-721-tomcat-installation-guides-corrections

Change from :

maxActive="100"
maxWait="10000"

To:

maxTotal="100"
maxWaitMillis="10000"

Published April 14, 2017 - Updated May 3, 2017

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