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Support Article

Expression builder issues in Firefox and Chrome

SA-2610

Summary



Expression builder does not work in Mozilla firefox and chrome.

Error Messages



Expression is not valid. Error messages shown below. Primary page is null.


Steps to Reproduce



1. Login to case manager portal
2. Open any delegated decision table.
3. Add a row
4.Click on Search icon.
- Select any function from the library
- Click on Insert. Click on Validate.

On Chrome : The expression builder pop up does not even come up.
On Firefox : The expression builder comes up , but the expression does not validate. (The same expression validates on IE). The validation fails with  "
Expression is not valid. Error messages shown below. Primary page is null."

Root Cause



On Chrome : Issue is caused due to deprecation of window.showModalDialog( ) API by Chrome.
On Firefox : The validation error is caused due to issues in PRPC javascript code.


Resolution



This issue is scheduled to be resolved in Maintenance Level (ML) release 7.1.7

Published January 31, 2016 - Updated October 8, 2020

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