Support Article

Facing issue in onchange referesh section



The user recently migrated an application from PRPC 5.5 to Pega7.2. After the migration, when user selects a value from a dropdown field that has on change -refresh section action configured, the page keeps on loading and user can not process the next action.

Error Messages

Not Applicable

Steps to Reproduce

  1. Add an on change - refresh action to a drop down in a section.
  2. Run the flow in a fixed portal.
  3. Slect a value from the dropdown.

Root Cause

The user launches a fixed portal in Pega 7.2. Fixed portals are deprecated and should not be used. The issue is not observed in composite portals.


The user has been asked to convert the fixed portals to composite portals.

Published January 27, 2017 - Updated January 31, 2017

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