Support Article
Failed to find instance Code-Security.CustomAuthentication
SA-32607
Summary
An error occurred when logging into the portal. Logging into the portal triggers a custom-authentication activity.
Error Messages
com.pega.pegarules.pub.generator.RuleNotFoundException: Failed to find instance Code-Security.CustomAuthenticationActivity for non personal RSLH 5004c59f74192a820954e3b9ae0d5f7d Top App Hash
PegaRULES!pt_BR_!PRPC:Unauthenticated!06.03$3c35120d3087f7d2a3f4bfabcd7e1882 of type Rule-Obj-Activity.
Steps to Reproduce
- Navigate to the login page.
- Provide valid credentials, and observe the error mentioned.
Root Cause
An issue in the custom application code or rules:
The access group for the Browser requestor did not have access to the authentication activity targeted.
Resolution
Perform the following local-change:
Update the browser requestor access group to see the custom-authentication activity targeted.
Published January 24, 2017 - Updated October 8, 2020
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