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Fast Track Missing Information Reason Code 30 processing issue



Fast Track Missing Information Reason Code (RC) 30 processing does not result in the expected PDF document of the fast track.

Error Messages

Not Applicable

Steps to Reproduce

1. Select RC 30.
2. Answer all ancillary questions.
3. Open Exhibit E form after resolved-chargeback to observe the issue.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. There is an error in RC 30 processing.


Install HFix-22391 to resolve the issue.

Published June 23, 2015 - Updated October 8, 2020

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