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Support Article

Favicon icon does not display for change password screen



Favicon icon does not display for the 'Change your password' screen. This occurs when logging in for the first time.

Error Messages

Not Applicable

Steps to Reproduce

Log in for the first time.

Root Cause

A defect in Pegasystems’ code or rules. In the pyChangePassword harness, the pyPortalIcon HTML fragment responsible for the Favicon icon is not present. The HTML fragment is not generated in the markup.


Perform the following local-change: 

Add the below code in the the pyChangePasswordIncludes non-auto section: 

var link = document.querySelector("link[rel*='icon']") || document.createElement('link'); 
link.type = 'image/x-icon'; 
link.rel = 'shortcut icon'; 
link.href = 'images/pzPegaIcon.ico'; 


Published July 23, 2018 - Updated October 8, 2020

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