Support Article
Fetching email listener and email account from service activity
SA-37960
Summary
User wants to retrieve the below information from the mail service activity:
- Email listener information
- The email account information the email listener is monitoring, like email address that is associated with the email account.
Error Messages
listenerName page NULL
Steps to Reproduce
User tried the below code which works fine for file listener but not for email listener:
String listenerName = "UNKNOWN";
ClipboardPage cpListener = tools.findPage("pyListenerPage");
if (cpListener != null) {
listenerName = cpListener.getString(".pyListenerName");
oLog.error("listenerName page dump is" + cpListener.getXML() );
}
Root Cause
User is not able to fetch listener name and email account details from service activity.
User is trying to read the details by accessing the "pyListenerPage" which is not available.
Resolution
Apply HFix-34274.
Published June 1, 2017 - Updated October 8, 2020
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