Support Article

Fetching email listener and email account from service activity



User wants to retrieve the below information from the mail service activity:
  • Email listener information
  • The email account information the email listener is monitoring, like email address that is associated with the email account.

Error Messages

listenerName page NULL

Steps to Reproduce

User tried the below code which works fine for file listener but not for email listener:

String listenerName = "UNKNOWN";
ClipboardPagecpListener = tools.findPage("pyListenerPage");

if (cpListener != null) {
listenerName = cpListener.getString(".pyListenerName");
oLog.error("listenerName page dump is" + cpListener.getXML() );

Root Cause

User is not able to fetch listener name and email account details from service activity.

User is trying to read the details by accessing the "pyListenerPage" which is not available.


Apply HFix-34274.

Published May 15, 2017 - Updated May 30, 2017

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