Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

File Drag and Drop default category is Adviser Maintenance

SA-1288

Summary



After upgrading from PRPC 7.1.4 to 7.1.6, you see a different default Category for file attachment drag and drop. In the previous PRPC versions, Select appeared as the default category, but in PRPC 7.1.6  the default category is Adviser Maintenance.

ERROR MESSAGES
Not Applicable


Steps to Reproduce


Observe a different default value for the  file attachment Category select box (Adviser Maintenance) after upgrading from PRPC 7.1.4 to PRPC 7.1.6 .
1. Run the flow or case.
2. Go to Attachments and select Attachment.
3. Drag and drop any file.

    Notice that the Category select box does not contain the default caption you expect, namely Select. Instead, it displays Adviser Maintenance.


Root Cause



In PRPC 7.1.6, the drop-down list replaces the Dynamic select list. However, the default caption configuration was missed during the PRPC 7.1.6 change control process.



Resolution



This issue is scheduled for resolution in PRPC 7.1.7.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us