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Support Article

File listener activity not working as expected post pega update

SA-56131

Summary



The file listener final activity is not behaving as expected after upgrade to Pega 7.2.2


Error Messages



Not Applicable


Steps to Reproduce



Not Applicable


Root Cause



A software use or operation error: In Pega 7.2.2 the File Listener functionality has changed. The file is no longer copied to the File Listener work directory when it is to be processed. This was done to make file processing more efficient if the file is large.

In this case the File Listener epilog activity was expecting the current file to be in the File Listener work directory. It was not there.



Resolution



Here’s the explanation for the reported behavior: 

The file remains in the top level directory where it was dropped as it is processed. If the requirement is to process the file it will be there during the time the Listener method activities are run.

Published August 24, 2018 - Updated October 8, 2020

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