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Support Article

File listener does not pick files in target folder



A file listener does not pick or read files in the target folder.
There is no logfile error, but .err files are created.

Error Messages

Not Applicable

Steps to Reproduce

1. Place a file in the listeners directory.
2. Start the listener.

Root Cause

The correct file read/write permissions were not in place for the listener to run correctly.


Ensure that the user under which Pega is run has both read and write permissions to the appropriate listener directory.

Published January 31, 2016 - Updated October 8, 2020

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