Support Article
File Listener is in dormant state and does not retrieve files
SA-73218
Summary
The File Listener enters the dormant state and does not retrieve files.
Error Messages
Not Applicable
Steps to Reproduce
Configure a File Listener.Root Cause
A defect or configuration issue in the operating environment.
Resolution
Make the following change to the operating environment:
- In JBoss config file standalone(-full).xml, adjust the maximum size for the message-driven bean (MDB) pool (pool-name= "mdb-strict-max-pool"):
- In prpc_j2ee14_jboss61JBM/ prbeans/META-INF/ejb-jar.xml, add the maxSession ActivationConfigProperty for the MDB deployment descriptor and provide a value that is equal to or lower than the MDB pool size.
- In JBoss’ standalone-full.xml, add consumer-window-size=0 for pooled-connection-factory with name 'AsyncConnectionFactory' and 'activemq-ra'.
Published February 20, 2019 - Updated October 8, 2020
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