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Support Article

File Listener is in dormant state and does not retrieve files



The File Listener enters the dormant state and does not retrieve files.

Error Messages

Not Applicable

Steps to Reproduce

Configure a File Listener.

Root Cause

A defect or configuration issue in the operating environment.


Make the following change to the operating environment:
  1. In JBoss config file standalone(-full).xml, adjust the maximum size for the message-driven bean (MDB) pool (pool-name= "mdb-strict-max-pool"): 

  2. In prpc_j2ee14_jboss61JBM/ prbeans/META-INF/ejb-jar.xml, add the maxSession ActivationConfigProperty for the MDB deployment descriptor and provide a value that is equal to or lower than the MDB pool size.

  3. In JBoss’ standalone-full.xml, add consumer-window-size=0 for pooled-connection-factory with name 'AsyncConnectionFactory' and 'activemq-ra'.

Suggest Edit

Published February 20, 2019 - Updated October 8, 2020

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