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File Listener fails in the production environment



File Listener fails in the production environment for large files.

Error Messages

[FILE-Thread-9558] [STANDARD] [APP:01.01.01] (services.file.FileListener) WARN File.FileListener|process|A414C5F290D8086BA6EAFF08826BF4528|1497462684988000 your_user - Caughtthrowable processing your_file.tmp; see Log-Service-File for more detail.
java.lang.OutOfMemoryError: Java heap space

Steps to Reproduce

Add a large file into the File Listener directory.

Root Cause

A defect or configuration issue in the operating environment. Enable debugging on for the warning about heap space.

Insufficient memory on the JVM to process large files.


Modify the following JVM parameter:

-XX:+UseG1GC -XX:MaxGCPauseMillis=350 -XX:InitiatingHeapOccupancyPercent=75

-XX:+UseConcMarkSweepGC -XX:+UseParNewGC

Published August 22, 2017 - Updated October 8, 2020

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