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Support Article

Filter feature is not working

SA-43397

Summary



Unable to filter a worklist and a workbasket, on selecting a filter, when pagination is enabled in a report.


Error Messages



Not Applicable


Steps to Reproduce

1. Enable the filter on a grid
2. Select values from the filter pop-up list and click Apply



Root Cause

Issue is specific to the user's environment. The SFAPopulateListHeader activity was used, which included a Page-Remove method. This activity cleared the pages from the Clipboard.


Resolution

Perform the below local-change:

Comment or delete the Page-Remove step.



Suggest Edit

Published September 27, 2017 - Updated October 8, 2020

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