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Support Article

Filter option for grid does not display correct values



Drop down control is used in a grid column sourced with a data page. Display value and property values on the column are set to different properties. The Filter option displays actual property values instead of the values which display on the column on the column header. The issue occurs when the CaseID section includes the column that precedes the column with the issue.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a section containing a grid
  2. Source it with the data page
  3. Use the dropdown control for the column
  4. Set different properties to property for value and property for display in the dropdown control
  5. Go to the portal and use the Filter by column header filter option

Root Cause

The CaseID section contained the column before the column with the issue was corrupted. 


Perform the following local-change:
  1. Recreate the CaseID section
  2. Include it in the previous column of the column with the issue as before


Published October 8, 2020

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