Support Article
Filtered list is not display full list for Worklist/Workbaskets
SA-664
Summary
When user clicks on any column in a ListView for filtering , the filtering menu which ideally shows all the values in that column is missing few values
Error Messages
No error message
Steps to Reproduce
Open workmanager/Work user portal and apply the filter and observe the filter list.
Root Cause
When user filters, one sql query is executed which is restricted to return only 1000 records, but user has more than 1000 records, due to that all the values are not displayed in filter window. After few days user upgraded from PRPC 7.1.4 to PRPC 7.1.6 and couldn’t reproduce the issue. It is found that pyMaxRecords set to 10000 in PRPC 7.1.4 and PRPC 7.1.6.
Resolution
Upgrading to PRPC 7.1.6 resolved the issue.
Published June 12, 2015 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.