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Support Article

Finish Assignment on button click hangs after failed validation

SA-5982

Summary



After upgrading from PRPC 6.1 SP2 to Pega 7.1.7 it is noticed that after failing a post flow action validation, the user is unable to correct the errors and resubmit using a pxButton which performs an out of the box “Finish Assignment”. When trying to do so, a busy indicator is displayed and the application hangs.

Error Messages



Not Applicable


Steps to Reproduce



1. Open a work object and leave the mandatory fields empty.
2. Click on the button that is configured to do 'Finish Assignment' to submit the values to the server.
3. Validation fails and the harness reloads.
4. Correct the validation errors and click on the button again to resubmit.


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. The harness in question references the old Action section instead of the latest pyActionArea.
The submit api in pzpega_ui_doc_submit js rule sets the target of form submit to parent window, in case of 'Finish Assignment'. 


Resolution



This issue is resolved by hotfix item HFix-20791.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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