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The first Campaign on a Production system runs on a failed node



The first campaign on the Production system runs on a failed node. A new run carried out later leads to the result.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a campaign (first campaign).
  2. Execute the campaign.

Root Cause

An issue in the custom  application code or rules.


Perform the following local-change: 
  1. Decommission all the nodes.
  2. Add the nodes back to the landing pages individually (Decision Data Store (DDS), Adaptive Decision Manager (ADM), data flow, and Real-Time data grid). 
  3. Execute the campaign when all the nodes are added as normal.

Published December 2, 2021

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