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Support Article

Flow rule Save button does not work post HFix-9140

SA-635

Summary



After applying HFix-9140, a flow cannot be saved. However, check-in works as expected.

Error Messages





Steps to Reproduce

  1. Check out a flow.
  2. Click Save in the rule form after editing the flow.

Root Cause



HFix-9140 was not applied properly.

Resolution



Follow any one:
  • Install HFix-9140:
    1. Uninstall the existing OCX controls from the system. Contact the appropriate team to obtain the admin privileges to uninstall the existing OCXs.
    2. On unlocked workstations, relog into PRPC. The OCX controls will be pushed down to the system through the browser. For locked workstations, work with the appropriate team to install OCXs through the CAB installer.
  • Install HFix-9804.
Suggest Edit

Published December 7, 2016 - Updated October 8, 2020

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