Support Article
Flow run in modal window does not close after last assignment
SA-8183
Summary
User has included a link in a section, with an OnClick event to the link. This will run a flow in modal window. After the last assignment in the modal window flow, the modal window doesn't get closed.
Error Messages
Not Applicable.
Steps to Reproduce
1. Create a main flow with a single assignment / single flow action.
2. In the section, add a link, and in the action set, create a event to run another flow in a modal window.
3. Execute the main flow.
4. At run time, click on the link, to run the second flow in a modal window.
5. After the last assignment of the modal window flow, the modal window should close and return back to main flow. But that's not happening.
Root Cause
The issue is due to checking the below two actions in the flow action used in the last assignment.
Resolution
After unchecking the below configuration in flow action's 'Action' tab, the flow in modal dialog closes appropriately, after submitting the last assignment.
-If not found, look for assignments in other flows on this case
-If not found, look for assignments in flows on the parent case
-If not found, look for assignments in flows on the parent case
Published January 31, 2016 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.