Support Article
Focus lost after Refresh-Other section action post upgrade
SA-107220
Summary
The Refresh-This section and Refresh-Other section cell actions are configured on an onChange event of a Text Field. After refreshing a section, the focus is lost. That is, the focus is not in the same location as it was before the refresh. This occurs post upgrade to Pega Platform 8.3.1.
Error Messages
Not Applicable
Steps to Reproduce
- Upgrade Pega Platform 8.2.3 to Pega Platform 8.3.1.
- Add a few Text Fields to a Section rule.
- On a cell, configure the Refresh-This section and Refresh-Other section actions.
- Refresh the section. At runtime, the focus is lost. The issue occurs with Refresh-Other section and not with the Refresh-This section
Root Cause
A defect in Pegasystems’ code or rules.
In Pega Platform 8.2.3 Refresh-Other section action internally invokes the Refresh-This section, whereas in Pega Platform 8.3.1, Refresh-This section is not invoked.
Resolution
Perform the following local-change:
In the Refresh-Other section action, invoke the ReloadSection activity.

Published June 3, 2020 - Updated December 2, 2021
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.