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Support Article

Focus lost after Refresh-Other section action post upgrade



The Refresh-This section and Refresh-Other section cell actions are configured on an onChange event of a Text Field. After refreshing a section, the focus is lost. That is, the focus is not in the same location as it was before the refresh. This occurs post upgrade to Pega Platform 8.3.1.

Error Messages

Not Applicable

Steps to Reproduce

  1. Upgrade Pega Platform 8.2.3 to Pega Platform 8.3.1.
  2. Add a few Text Fields to a Section rule.
  3. On a cell, configure the Refresh-This section and Refresh-Other section actions.
  4. Refresh the section. At runtime, the focus is lost. The issue occurs with Refresh-Other section and not with the Refresh-This section

Root Cause

A defect in Pegasystems’ code or rules.
In Pega Platform 8.2.3 Refresh-Other section action internally invokes the Refresh-This section, whereas in Pega Platform 8.3.1, Refresh-This section is not invoked.


Perform the following local-change:

In the Refresh-Other section action, invoke the ReloadSection activity.

Published June 3, 2020 - Updated December 2, 2021

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