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Support Article

Focus is switching to Right during the WorkUser Portal



After upgrading 7.2.2 from 7.1.8, users observed that in a user portal that has a grid with 20+columns and pagination, the focus switches to right pane(where workbasket/Work list loads in the portal). Due to this horizontal bar slightly moving right side in the user portal

Error Messages

Not Applicable

Steps to Reproduce

  1. Add a repeat grid in a portal with 20 + columns and pagination.
  2. Launch the portal. you will notice that the focus switches to the right.

Root Cause

This is not an issue with the product. As per the OOTB design, focus will always shift to the first actionable item.


Perform the following local-change:

In the action Top part of the Repeat Grid, add a few columns after the text column and then place the section pyGridPaginator right next to it so it appears towards the left. Or place the section in the first cell of the Repeat Grid's Action Top.

Published May 17, 2017 - Updated October 8, 2020

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