Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Focus of the tab goes to the default tab on composite refresh



In the Member Composite portal of Customer Service for Healthcare 7.13 on Pega 7.1.8, closing an Interactions tab returns focus to the Member tab instead of remaining in Interactions.

Error Messages

Not Applicable

Steps to Reproduce

  1. Navigate to Member Composite Portal.
  2. Click on Interaction Tab.
  3. Select a Service Request.
  4. Close the Opened Service Request.
  5. Observe the tab focus is defaulted to Member portal, Instead of remaining in Interaction Tab.

Root Cause

A defect in Pegasystems’ code or rules.  


This issue is addressed in Pega Platform 7.2.1 and PCS 7.2.2
Suggest Edit

Published March 25, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us