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Support Article

Font family and Font size icons are not editable in RTE



if we use keypad (CTL+A) to select the whole content then the Font Family and Font Size icons are not editable

Steps to Reproduce

1)Create a RTE
2) Select Text using keyboard (Ctrl+A)

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. 

Yahoo UI Rich Text Editor


The explanation for this behavior is as follows:

PRPC Rich Text Editor is a third party rule and it is taken from Yahoo UI Rich Text Editor. As the issue is reproducible in YUI RTE, we will not be able to fix it from PRPC perspective. 

Published January 31, 2016 - Updated October 8, 2020

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