Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Font weight is inconsistent on different systems



A label displays as a light text on some systems and as Bold text on other systems. This occurs while using the Chrome browser.

Error Messages

Not Applicable

Steps to Reproduce

  1. Provide a custom font name for a label in the skin
  2. Verify the font weight at runtime

Root Cause

A defect or configuration issue in the operating environment. The default font for Sans-Serif is set to Arial in the Chrome settings.


Perform the following local-change:  
  1. Go to Chrome settings
  2. Click Appearance on the left menu
  3. Click Customize fonts
  4. Change the Sans-serif dropdown to Custom Font Installed



Published April 1, 2020 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us