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Support Article

Forced purging of cache alert occurs in production environment

SA-60939

Summary



Alerts display in the production environment, which are marked as high priority in Pega Predictive Diagonistic Cloud (PDC).


Error Messages

Forced purging of cache collections/mru/PropertyReference: Successfully reduced Concurrent MRU Map by 20001 down to: 100000.


Steps to Reproduce



Unknown.


Root Cause



Cache setting is low.


Resolution

Perform the below local-change:

Increase the cache size setting through the associated Dynamic System Setting (DSS):
'collections/mru/propertyreference/instancecountlimit'



 

Published July 24, 2018 - Updated October 8, 2020

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