Support Article

Frequent PEGA0001 and PEGA0037 errors in logs

SA-36184

Summary



PEGA0005, PEGA0001 and PEGA0037 errors are very frequent in Production logs.


Error Messages



PEGA0005, PEGA0001 and PEGA0037 logs


Steps to Reproduce



Not Applicable


Root Cause



An issue with application database being slow with processing of queries.

Resolution



User has been explained that DB queries are running slow and below columns may be considered for indexing:
i. PXINSINDEXEDKEY
ii. PYRULENAME
iii. PXINDEXPURPOSE
iv. PXREFERENCINGRULESETNAME

Published April 7, 2017 - Updated April 26, 2017


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