Support Article
FTPS Connection timing out when putting file
SA-71215
Summary
An FTPS server rule is set up. Connectivity between systems fails while performing an FTP connect in an activity.
Error Messages
java.net.SocketTimeoutException: connect timed out
Steps to Reproduce
- Create an activity to write a file.
- Create a new FTP server rule.
- Create an activity that uses Connect FTP to Put file.
Root Cause
A defect or configuration issue in the operating environment.
The incorrect port number was used.
Resolution
As a local-change, modify the FTPS port number.
Published January 31, 2019 - Updated October 8, 2020
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