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Support Article

FTPS Connection timing out when putting file

SA-71215

Summary



An FTPS server rule is set up. Connectivity between systems fails while performing an FTP connect in an activity.


Error Messages



java.net.SocketTimeoutException: connect timed out


Steps to Reproduce

  1. Create an activity to write a file.
  2. Create a new FTP server rule.
  3. Create an activity that uses Connect FTP to Put file.


Root Cause



A defect or configuration issue in the operating environment.
The incorrect port number was used.



Resolution



As a local-change, modify the FTPS port number.


 

Published January 31, 2019 - Updated October 8, 2020

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