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Support Article

Full-width space converted to half-width for drilldown report

SA-89285

Summary



On the Summary Report, a filter condition for a drilldown report filter is altered from full-width white space (Zenkaku) to half-width.
Hence, unable to search for the item containing a multi-byte space (Zenkaku on the middle). Only the message '0 record' displays.

For example:

Name '山田 太郎' is not searchable, ' ' is multi-byte, fullwidth (Zenkaku) space code.

Drill down displays '山田 太郎' ' ' (uE38080) is converted to ' ' (u0020).

As a result, the item '山田 太郎' is not displayed as the target of the converted filter '山田 太郎'.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a Summary report under these criteria. 

    - The Target column has the full-width Japanese space character (u3e8080).

     
  2. Create a drilldown report.

    - The Filter target has the full-width Japanese space.

     
  3. Set the Summary report to drilldown report. 
  4. Execute the report.
  5. Select Japanese.
     

Root Cause



A defect in Pegasystems’ code or rules.

Report filter replaced using 'regexp /s/'. This must change to '/u0020/' (half-width space code).



Resolution



Apply HFix-56385.
Suggest Edit

Published December 2, 2021

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