Support Article

Functionalities missing in Rich Text Editor

SA-30827

Summary



Size restriction for image uploaded on the Rich Text Editor (RTE) control.

Size should be configurable on Rich text editor control or in Out-of-the-box (OOTB) activities for image upload.

User do not see any option to restrict Image Size which is uploaded using RTE.

User requires a way to restrict size, requires Pega to provide extension point in OOTB activities like (pzUploadRTEImage, pzRTEImageUploadResponse) which get called in each RTE image save and retrieve operation.
 

Error Messages



Not applicable


Steps to Reproduce



 Upload image with rich text editor or remove image from RTE.


Root Cause



This is not an issue with the product. There is no Size restriction limitation in upload image, even in the CKEditor.

Resolution



This feature is not available for current Rich Text Editor. An enhancement request, FDBK-17476, has been created for consideration by Pega Product Management. 

 

Published November 25, 2016 - Updated December 23, 2016

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