Support Article

Functionalities missing/not working in rich text editor

SA-30828

Summary



Deletion of image content from Pega Out-of-the-box (OOTB) DB Table (PR_DATA_FILE) and application server when image is deleted from rich text editor control or upload is discarded.

When image is uploaded (“Upload Image” Button) via popup in rich text editor, the image is stored in PEGA OOTB DB table; if pop-up is closed without clicking “OK” button, image is not displayed in rich text editor, but uploaded to server and DB table.

Also, the Image still persist on server and DB table after deleting the image from rich text editor.

In both cases, image content should be deleted from server and DB table.
 

Error Messages



Not Applicable


Steps to Reproduce



   Upload image with rich text editor or remove image from rich text editor.


Root Cause



This is not a defect. This is an enhancement request, as because their is no such configuration present currently to remove the DB table entry as long as the image gets removed. 

Resolution


 

An enhancement request, FDBK-17477, has been created for consideration by Pega Product Management. 


 

Published November 25, 2016 - Updated December 15, 2016

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