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Support Article

'Generated on' time stamp is erased and only the date displays



A report is opened in the Report Browser and the 'Generated On' DateTime value is selected.

On clicking Actions and refreshing the 'Generated On', the time stamp is erased and only the date displays. This occurs only for one particular report.

Only the Date displays after refresh:

Error Messages

Not Applicable

Steps to Reproduce

  1. Launch a portal.
  2. Execute the reports.

Root Cause

The report's rule was corrupt.


Perform either of the following local-changes:
  • Configure the DateTime format as Custom in the DisplayReportGeneratedDatetime section.
  • Recreate the particular report definition (which is causes the issue).

Published December 2, 2021

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