Gerting out of FullScreen on WYSIG editor causes styles lost
After editing a template in the TextArea in the Fullscreen mode of the WYSIWYG, the Editor styles are lost and the screen displays incorrectly. This occurs intermittently.
Steps to Reproduce
- Open the application.
- Create a case.
- Click Notification.
- Select a template.
- Click Fullscreen.
- Edit the template.
- Click Fullscreen again.
An issue in the custom application code or rules.
Perform the following local-change:
- Remove the Event action configured in the Rich Text Editor (RTE) and the dynamic container configured in the section.
Published August 15, 2019 - Updated December 2, 2021
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