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Support Article

getEmailSenderInfo activity overwrites sender’s email address

SA-11837

Summary



The out of the box activity Work-.getEmailSenderInfo of ruleset version PegaHCAGM:07-12-01 overwrites the from email address to "[email protected]" at step 5.

Error Messages



Not Applicable

Steps to Reproduce

  1. Send an email from your flow through the Work-.getEmailSenderInfo activity.

Root Cause



The root cause of this problem is: The activity Work-.getEmailSenderInfo of ruleset version PegaHCAGM:07-12-01 overwrites the from email address to "[email protected]" at step 5.

Resolution



This issue is resolved through the following local change: Copy the activity "getEmailSenderInfo" (applies to class "Work-") of the ruleset "Pega-IntegrationArchitect:07-10-01" in your application ruleset and change it to leave the address you provided alone.
Suggest Edit

Published July 7, 2015 - Updated October 8, 2020

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