Support Article
GetNextWork activity not called on second attempt
SA-70548
Summary
Pega application is loaded in a Web view (iFrame) on an Android mobile device.
The authentication service (request) and functionality (calling GetNextWork activity) works correctly in the first instance. When the user logs off and logs in, a new request for authentincation is successful, however, GetNextWork is not invoked correctly. This occurs in the second attempt after updating to Pega 7.4.
Error Messages
Error in the logs:
000002cf SystemOut O [WebContainer : 1] [STANDARD] [ ] [PegaRULES:07.10] (ngineinterface.service.HttpAPI) DEBUG --- SOMEUSER - Request for change password received
[CST] 000002cf SystemOut O [WebContainer : 1] [STANDARD] [ ] [PegaRULES:07.10] (ngineinterface.service.HttpAPI) WARN --- SOMEUSER - Redirecting due to forced redirect after authentication
from: /beEBp4uRVTogorRwSwWqbOtn9IL2fwdI*/!STANDARD
to: https://xyz:443/dev9/sso/PyMAeT_GGAKQo5T419ADPg%5B%5B*/!STANDARD?callback=jQuery110209634476659941738_1545084095035
Steps to Reproduce
- Update Pega 7.1.6 to Pega 7.4.
- Create a Native Mobile application.
- Use the oSafeURL API to create a URL to invoke the Pega GetNextWorkActivity.
Root Cause
A software use or operation error.
Issue with redirecting the request when the user logs in and logs off.
Resolution
Perform the following local-change:
Update the following Dynamic System Settings (DSS) values with 'false'.
- Authentication/RedirectGuests: false
- prconfig/Authentication/RedirectGuests/default: false
Published January 18, 2019 - Updated December 2, 2021
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